Has anybody, like I did, purchased HoriZEN 1.0 from TheSynthFactory ? Has your licence been transfered to Tracktion ?
I can’t get an answer either from TheSynthFactory (yeah, OP said the same) or from Tracktion on how to get this update and so get my licence back. I don’t even know if I could activate my "old" licence again, now that it belongs to Tracktion.
I emailed TheSynthFactory 20 days ago, and submitted a ticket to Tracktion 15 days ago. No answer yet.
For instance I had purchased Waverazor way before and my licence has been transfered to Tracktion automatically. But it didn’t happen with HoriZEN. I waited and waited and waited (OP posted on june the 5th !! I’ve been more than smooth !), but nothing happened. Now it’s getting boring. I bought a licence very early but it’s like it’s been forgotten and nobody seems to care. That’s a sad way of doing business. I love this synth and was in touch with the developer before. I received the 2.0 update. Then back to start.
I can’t get an answer either from TheSynthFactory (yeah, OP said the same) or from Tracktion on how to get this update and so get my licence back. I don’t even know if I could activate my "old" licence again, now that it belongs to Tracktion.
I emailed TheSynthFactory 20 days ago, and submitted a ticket to Tracktion 15 days ago. No answer yet.
For instance I had purchased Waverazor way before and my licence has been transfered to Tracktion automatically. But it didn’t happen with HoriZEN. I waited and waited and waited (OP posted on june the 5th !! I’ve been more than smooth !), but nothing happened. Now it’s getting boring. I bought a licence very early but it’s like it’s been forgotten and nobody seems to care. That’s a sad way of doing business. I love this synth and was in touch with the developer before. I received the 2.0 update. Then back to start.
Statistics: Posted by DJErmac — Thu Sep 19, 2024 11:56 pm